Documents Required To Replace Lost SASSA Card (2025)

Here are the documents required to replace lost SASSA Card. Social Grant beneficiaries who hold the new SASSA Black Card will have to replace their cards when they get lost.

You will have to provide the required documents by the South African Social Security Agency (SASSA) and Postbank to apply to replace lost SASSA Card successfully.

In this article, you’re going to know all the documents needed to replace lost SASSA Card. You’ll also learn about where to submit their documents for lost SASSA Card replacement application.

Documents Required To Replace Lost SASSA Card

Here are the documents you’ll need to apply for your lost SASSA Card replacement.

  1. A valid ID (passport, smart card, or South African ID book)
  2. The expired SASSA Card
  3. The phone number linked to your lost SASSA Card
  4. Proof of residence
  5. The receipt which was given to you when you applied for a new SASSA Card (optional)
  6. If you’re collecting a grant on someone’s behalf, bring the Official SASSA Proxy Letter
  7. Asylum seeker grant beneficiaries should bring the official approval letter from SASSA

Things to remember when going to replace your lost SASSA Card

You should remember these few but important things when you go to apply to replace your SASSA lost card.

  • Call to report to SASSA of your lost card. They will stop the card immediately so that nobody can use it.
  • You can replace your lost SASSA Card by providing the required documents to the Postbank branch you go to.
  • Do not believe any third party who promises to replace your lost SASSA Card for you.
  • Your lost SASSA Card replacement application will be successful only if you provide the required documents.
  • You must provide accurate information to Postbank or SASSA when applying for the replacement of your lost SASSA Card.
  • Postbank, is the sole authorised institution in charge of issuing, renewing, and replacing SASSA Black Card to social grant receivers.
  • Postbank is a subsidiary of the South African Post Office (SAPO)

Which documents are required when applying for lost SASSA Black Card replacement?

Social Grant beneficiaries who want to replace their lost SASSA Black Card will have to provide a valid ID (passport, smart card, or South African ID book), the expired SASSA Card,

Also, the phone number linked to your lost SASSA Card, proof of residence the receipt which was given to you when you applied for a new SASSA Card (optional)

Again, if you’re collecting a grant on someone’s behalf, bring the Official SASSA Proxy Letter. Asylum seeker grant beneficiaries should bring the official approval letter from SASSA

Where do I send my documents for my lost SASSA Card replacement

Depending on where you choose to apply to replace your lost SASA Card, you’ll have to submit the required documents to either SASSA or Postbank.

Can I submit the documents required to replace lost SASSA Card online?

No, you cannot submit the documents required to replace lost SASSA Card online.

The South African Social Security Agency (SASSA) or Postbank do not have online services for SASSA Card replacement applications yet.

How do you submit the documents required to replace lost SASSA Card?

When you want to submit the documents required to replace a lost SASSA Card, you’ll have to go to the nearest SASSA Office or Postbank branch to submit your documents.

Can I replace my lost SASSA Card without the required documents?

No, you cannot complete the application for lost SASSA Card replacement if you are unable to provide the required documents to prove your identity as a social grant beneficiary.

Can you use another person’s documents to replace my lost SASSA Card?

No, you cannot use another person’s documents to replace your lost SASSA Card.

The idea behind the required documents is for SASSA to verify and prove that you qualified for the card because you’re a social grant beneficiary.

Therefore, you cannot use another person’s documents for verification to replace your lost SASSA Card.

Why does SASSA require documents to replace lost SASSA Cards?

Social Grant receivers are asked to provide their documents when applying for lost card replacement because The South African Social Grant Agency (SASSA) want to verify and prove that the applicant is a grant beneficiary and qualifies for the card replacement.

Read also:

1. How To Replace Your Lost SASSA Card Online

2. How To Replace Lost SASSA Card

3. Documents Required To Renew SASSA Card

4. How To Renew An Expired SASSA Card

5. How To Renew SASSA Card At Post Office

Now that you know the documents required to replace lost SASSA Card, you should be able to provide the documents whenever you want to apply for the replacement of your lost SASSA Black Card at SASSA Office or Postbank branch.

You can ask your question in the comment section below.

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