This is how to replace lost SASSA Card. It’s very important to replace your lost SASSA Card as soon as possible. Your SASSA Black Card is an important document if you receive a social grant in South Africa.
Losing your SASSA Card can cause significant inconvenience for you in receiving and withdrawing your grant fund.
It is well understood that people can lose their SASSA Card in so many ways. For example, people can misplace their Postbank SASSA Black Card, others can steal your SASSA Card, or your card can be damaged unintentionally.
In the event of such unforeseen circumstances, it is recommended to report to the South African Social Security Agency (SASSA) as soon as possible to request a replacement SASSA card..
Getting a replacement will help you to receive your social grant without any interruptions.
In this article, you’ll learn how to replace lost SASSA Card in the right way.
How To Replace Lost SASSA Card
By following these step-by-step process, you will be able to replace your lost SASSA Card successfully.
By following these step-by-step process, you will be able to replace your lost SASSA Card successfully.
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Report the lost SASSA Card
The first thing to do when you lose your SASSA Card is to report the situation to the nearest police station. The police will issue you with a case number, which you will need when applying for a SASSA Card replacement.
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Visit the nearest SASSA Office
The second step is to visit the nearest SASSA Office. You can locate the nearest SASSA Office by calling the SASSA number or visiting the official SASSA website to check their offices to know which one is closest to you.
You will need to bring the following documents to the SASSA Office when you go to replace your lost SASSA Card.
1. A valid ID (passport, smart card, or South African ID book)
2. Your proof of resident document
3. A police report confirming that your SASSA Card has been lost
4. Your cell phone number
5. Your bank details if you want to receive your SASSA Grant payment electronically -
Fill out the SASSA Card replacement form
Once you have gathered all the required documents needed for SASSA Card replacement, you will then to complete the SASSA Card application form.
You’ll be given the forms at the SASSA Office or you can download the forms, complete it beforehand and submit them when you go to the nearest SASSA Office.
Most importantly, make sure to provide accurate and right information according to your details on the SASSA Card replacement forms.
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Submit the application form
After completing the SASSA Card application form, you’ll have to submit the forms to the nearest SASSA Office with all the required documents.
The South African Social Security Agency (SASSA) will verify your documents and process your application to get you a new card to replace your lost SASSA Card.
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Collect your new SASSA Card
After SASSA has processed your application to replace your lost SASSA Card, you’ll receive an SMS on your phone number notifying you that your new card is ready for collection.
You will need to bring a valid ID (passport, smart card, or South Africa ID book) to the SASSA Office to collect your new card.
Sign at the back of your new SASSA Card and keep it in a safe place.

What do I do if I lose my SASSA Card?
When you lose your SASSA Card, the first thing is to call SASSA to report and deactivate your lost card. You will then visit the nearest SASSA Office to fill out the SASSA Card forms to get a replacement.
How long does it take to replace a lost SASSA Card?
Typically, you can get a new card to replace your lost SASSA Card the same day at the SASSA office or the Postbank branch you go to apply for the card replacement.
Again, it’s possible to get it the same day if all the documents and information you provide are accurate and correct.
On the other hand, it can also take between 1-5 business working days to get a new card to replace lost SASSA Card.
Can I replace my lost SASSA Card?
Yes, you can replace your lost SASSA Card by applying for a new one to replace the lost card. Just following the SASSA Card application process to get a replacement for your lost SASSA Black Card.
Where can you replace a lost SASSA Card?
You can replace your lost SASSA Card at an official SASSA Office, or a Postbank branch. These are the only two institutions that can replace your lost SASSA Card for you.
Again, do not trust any third party who promises to replace your lost SASSA Card for you. No third party can replace your SASSA Card for you.
How much does it cost to replace lost SASSA Card?
Usually, replacing a lost SASSA Card is free on your first application. However, you may be charged a small amount of fees on your subsequent applications to replace your lost SASSA Card.
Do I need an affidavit for a lost SASSA Card?
When you lose your SASSA Card, you’ll need to fill out an SASSA Fraud Affidavit Form from the nearest SASSA Office or a Postbank branch. It is a good practice to complete this form and also validate your claim of losing your SASSA Card.
It makes your application for replacing lost SASSA Card easier and faster.
How do I get my SASSA Card back if I lost it?
The available option for you is to apply for a new SASSA Card to replace your lost card. You can do the application at the nearest SASSA Office or the nearest Postbank branch.
How do I replace my lost SASSA Card?
- Report the lost SASSA Card
- Go to the nearest SASSA Office or Postbank branch
- Complete the SASSA Card forms
- Submit the application forms
- Collect your new SASSA Card
- Sign at the bank of your new SASSA Card.
SASSA Card Replacement number
Social Grant beneficiaries should call 080 060 101 to gather information from SASSA about replacing SASSA cards.
The South African Social Security Agency (SASSA) has provided a phone number for grant receivers to call if they want to take anything about their Grant Card. Call the phone number to make inquiries from SASSA about your card replacement.
Read also:
1. Documents Required To Renew SASSA Card
2. How To Renew An Expired SASSA Card
3. How To Renew SASSA Card At Post Office
You now know how to replace lost SASSA Card. You can ask your questions in the comment section below.